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Can I stop external customers from viewing my customer list

John Ryan
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May 11, 2020

I have multiple external desks. Every time a customer a customer clicks on a service desk a pull down with every customer email is presented to them. How do I change this so that they must enter their email address and do not see everyone of my other customers email addresses. 

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Jakub Sławiński
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May 11, 2020

It is a known bug in JSD. For unknown reasons Atlassian is not willing to fix it.

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