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Can I provide create/edit queue permissions to a non-admin user?

Cooper Barry
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May 18, 2020

I need my team (not a project lead, not an admin) to be able to create and edit queues in JIRA service desk. Is this possible?

2 answers

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
November 23, 2021

@Hi @Cooper Barry 

unfortunately, just Project Admins or JIRA Admins can edit queues. 

There's an app that allows you to decide who can administer your queus https://marketplace.atlassian.com/apps/1216386/queues-for-jira-service-management?hosting=cloud&tab=overview

Hope this helps,

Fabio

0 votes
Jack Brickey
Community Champion
May 18, 2020

Hi Cooper, welcome to the Community. Absolutely, anyone should be able to create a query. Are you experiencing something different? Can they click in the search box and choose advanced search?

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