Can I have email addresses that don't have atlassian.net in them for service desk?

[Hostvisors]

Right now users can only email xxx@xxx.atlassian.net but we don't want such a long email address.  Particularly one with atlassian in the name because most people cannot spell this (outside the jira community).  Can we have a friendly email address that comes into our services desk?  

[Angélica Luz]

Hi White,

It's possible to add a custom email address for your customers to send an email to open tickets and also add a custom email to send notifications to them.

- Receiving requests by email

- Configuring Jira Cloud to send emails on behalf of your domain

Hope this helps!

Regards,
Angélica