Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I embed a widget with the virtual service agent (VSA) into my company's SaaS?

Rachel Johnson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 22, 2026

We want to add the virtual service agent (VSA) into our company SaaS. The instructions about adding it to a website (using a widget) don't specify whether it works only for HTML websites, or includes all SaaS.

1 answer

1 accepted

1 vote
Answer accepted
Marc -Devoteam-
Community Champion
January 23, 2026

Hi @Rachel Johnson 

Welcome to the community.

This can't be done a VSA only work on the JSM help center, this can't be used in another SaaS

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events