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Can I define an email to each organization to receive the tickets over email?

Saja_Milad
Saja Milad
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November 13, 2018

Receiving tickets over email:
In Cloud, the system gives an email address to each project, can I define an email for each organization?

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 14, 2018

Hi Saja,

When we create a new project, it's possible to associate only one email for the customers to create tickets, so it's not possible to add one email for each organization.
We have a feature request suggesting the implementation of the ability to associate multiple email addresses with a single project:
- https://jira.atlassian.com/browse/JSDCLOUD-798
Please, click on vote and watch to receive notifications about the feature.

Regards,
Angélica

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Saja Milad
Saja Milad
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November 15, 2018

Thank you Angelica!

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2018

You are always welcome Saja!
If you have any other question, please let us know.

Regards,
Angélica

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