Can I add custom Predefined Series in reports?

[Sam Neilson]

We want to add custom Predefined Series based on Custom Field? We want to show list of Issues submitted by Organization. 

[Bharath Kumar Kappala]

@Sam Neilson Yes that can be done in JSD easily if you go to the reports, here is some documentation on how that can be done.

https://confluence.atlassian.com/servicedeskserver/setting-up-service-desk-reports-939926426.html

Hope this helps!!

[Marcelo Javier Macchi]

Hi Bharath. I have the same question as Sam. I have read the link but there is no information about how to add or edit Predefined Series to select at Add/Edit Series.

For example I want to create a serie to show "Closed" issues, but at the the moment to select the serie the combobox only shows "Created and Resolved" as predefined series. Is there a way to add other values?

Thanks

[Bradley Stickles]

@Bharath Kumar Kappala are there any updates on this? I'm trying to create a report from a custom field I created that is a user entered date rather then the system generated date like "Created and Resolved"

[Patricia Campos]

Hi @Sam Neilson , were you able to accomplish the report?