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CUSTOM UI Forge App for CSM Project

Akhand Pratap Singh
Community Champion
October 27, 2025

Hello Everyone,

Is there a way, we can use Custom UI forge Apps for CSM Project.

I tried to create Custom UI Forge App to show up CRM values, I met with an error 
"Project data is inconsistent (project.type mismatch)".

Is CSM projects not supported in forge, because Custom UI that i created is showing up inside that it is giving this error.

Best Regards,
Akhand

1 answer

1 vote
Mel Paisley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 28, 2025

Hi @Akhand Pratap Singh 

Jira CSM includes several different components, so I'm not sure I can answer your question with the information you've supplied.  

You can find a list of Forge modules available in Jira Service management at https://developer.atlassian.com/platform/forge/manifest-reference/modules/index-jsm/

If this doesn't help, perhaps you can share more in depth detail about what you're trying to do? 

Akhand Pratap Singh
Community Champion
October 28, 2025

Hi @Mel Paisley , 

I am trying to integrate MS dynamics CRM with CSM. 

For this is I am trying to create custom UI (jira issue panel) that will show those information. 

The issue I faced was, when app was deployed, it started showing up in issue panel with project.type mismatch error, this error was not there in JSM project

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