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CSRF error while creating confluence article from jira service management

Cheikh Sadibou Charles Ndiaye
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June 24, 2025

I'm using jira service management 9.5.1 and it is connected to Confluence(data center). The link is working but whenever i try to create an article from a jira ticket, i get a csrf token error instead of being redirected to confluence. I'm an admin in both instances. Does anyone have an idea about what is causing this?

Thank you

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Marc - Devoteam
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June 25, 2025

Hi @Cheikh Sadibou Charles Ndiaye 

Welcome to the community.

Usually this is related to tomcat misconfigurations.

Check the configurations, here is also a B article on the topic; https://confluence.atlassian.com/kb/cross-site-request-forgery-csrf-protection-changes-in-atlassian-rest-779294918.html 

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