The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

CC'ing another email address or forwarding an email

Kathleen Melvin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2018

Our support team handles over 300 partners support requests. There are some partners that would like to provide their own support. In the past, we've used Zendesk and was able to create an automation/trigger to forward those partner's customer questions to their own support email address. Is this possible through JIRA Service Desk or something similar?

 

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

TAGS
AUG Leaders

Atlassian Community Events