Bypassing Sign On

[Jason Barash]

Hello!

We are utilizing Jira Service Desk as our one stop for customers to get all the support they need.  They are currently accessing this through a button on our UI then being redirected to Jira Service Desk.  Unfortunately, they will need to sign in using a different login to get to the support desk.  Is there a way we can allow our clients to bypass the Jira sign on all together so they don't need to login twice?

Thanks!

Jason

[Sebastian Krzewiński]

Hi Jason

I think that only SSO solution will answer your question.

Regsards,

Sebastian