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Bug Report – Filter Permission Not Saving

Umer Guistan
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March 3, 2025

 

I encountered an issue where changes to filter permissions are not being saved correctly. After updating the permissions (assigning access to another user, organization, etc.) and clicking Save, a notification appears confirming the update. However, when I go back and check it, the changes do not occur and even when I try to edit the filter again, it reverts to private, as if the changes were never applied.

I have tested this with different permission settings (user, organization, etc.), but the issue persists. Please investigate and provide a resolution.

Thank you.

1 answer

0 votes
Jeroen Poismans
Community Champion
July 15, 2025

Hi and welcome to the Community!

I think you forgot to add the permission. Let me clarify with a acreenshot:

Screenshot 2025-07-15 112046.png

So you select who to add, that probably goes well. Then before hitting "Save" you still have to click the "Add" button in order for the permission to be added in the list (where in my screenshot IT Support is etc ...) Only when you see the group, user ... there click "Save" and the permission will be updated.

This is a common mistake due to the UI not being clear here.

Give it a try!

 

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