Any idea why (as of yesteday) I can no longer see the contents of my Jira sprint boards or backlog? The display pane is completely blank: I'm using Firefox 61.0.2 MacOS. No issues if I access Jira using Chrome or SafariI do note that there is a consistent error in the console logs, which is also not showing up in Chrome:

Board and backlog content pane is blank on Firefox Quantum?

Any idea why (as of yesteday) I can no longer see the contents of my Jira sprint boards or backlog? The display pane is completely blank:

Screen Shot 2018-08-16 at 10.29.25 AM.png

I'm using Firefox 61.0.2 MacOS.

No issues if I access Jira using Chrome or Safari

I do note that there is a consistent error in the console logs, which is also not showing up in Chrome:

Screen Shot 2018-08-16 at 10.23.51 AM.png

0 votes

Answer accepted

Hi Peter,

Looking into a similar case, it was actually an issue with Firefox browser. You can refer to the similar problem here: How can I stop Firefox throwing a NS_ERROR_FILE_CORRUPTED error?

You can have a try at fixing this by removing the webappsstore.sqlite file from ~/.mozilla/firefox/....default/ and restart Firefox.

Hope this helps

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