Block email notifications

[BKK VBU]

We have a couple of agents (3-4) who only work with the tickets. These agents do not have a mailbox in our company and do not need any notifications.
I want to discard or block the notifications to these agents. We are already using scriptrunner or ETI.

[Jack Brickey]

you control who gets notifications under project settings - permissions. If you do not include those individuals in a role or group that receives notifications then they will not get notifications.

[BKK VBU]

Thank you.
yes, I know - you mean project settings notification?
Instead of granting every user the right to be notified, I would like to suppress the notification for some users. This reduces my effort.

[Jack Brickey]

There is no suppression feature only an inclusion feature. So you will have to exclude users from the group or role.

[BKK VBU]

I thought that I can do something like that with scriptrunner. For example: if you send an e-mail to peter@mail.com then discard this message

[Jack Brickey]

I am unaware of such a scriptrunner solution but I am not a scriptrunner expert by any stretch.