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Best feature in Jira Service Management

Jerryton Surya
Jerryton Surya
Community Champion
October 5, 2022

I'd love to know what your favorite Jira Service Management feature is and why you like it.

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Like Sandra Robin likes this
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Curt Holley
Curt Holley
Community Champion
October 9, 2022

I'll second the  @Jack Brickey features and add:

Forms!! been lovin what's possible with conditional sections in forms lately

Also, object related automation rules to manipulate Insight/Assests content.

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Jack Brickey
Jack Brickey
Community Champion
October 6, 2022

There are several for me...

  • SLAs
  • Approvals
  • Organizations
  • Queues
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