Hi @Babar Brohi
Welcome to the community!
A good starting point is to automate only the repetitive, deterministic steps and keep business logic simple enough that admins can still debug it later.
The patterns that usually work well are auto-transition based on clear field/state conditions, notification rules only for meaningful changes, and SLA automation that updates fields or escalations only when thresholds are met.
The main pitfalls are overlapping rules, circular transitions, and excessive notifications. I’d recommend naming rules clearly, scoping them as tightly as possible, and testing them on a small project first before rolling them out broadly.
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