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Behaviors on Service Desk not showing all Customer Request Types

Marc Jason Mutuc March 18, 2020

JIRA Service Desk 3.16.0

Adaptavist Script Runner for JIRA 5.5.3

Already did a re-index but all Customer Request Types still won't show when trying to map a behavior to a Service Desk. 

As of 19 MARCH 2020, I created new ones until it showed up on Behaviours. I ended up deleting the old customer request type and just proceed using the new one since it's the one that was seen on behaviours.

The problem is, if a need new behaviours on old but missing Customer Request Types.

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