JIRA Service Desk 3.16.0
Adaptavist Script Runner for JIRA 5.5.3
Already did a re-index but all Customer Request Types still won't show when trying to map a behavior to a Service Desk.
As of 19 MARCH 2020, I created new ones until it showed up on Behaviours. I ended up deleting the old customer request type and just proceed using the new one since it's the one that was seen on behaviours.
The problem is, if a need new behaviours on old but missing Customer Request Types.