Back-up Data Manager Revyz vs. Rewindhich Backup Data Manager Is Better for Jira—Revyz or Rewind?

[joanna_natial]

Hi Community,

We’re currently evaluating backup and restore solutions for our Confluence, Jira and Jira Service Management environments, and we’re deciding between Revyz Data Manager and Rewind Backups.

For those who have used either (or both) tools, could you share your experience?

Any insights, pros/cons, or recommendations would be greatly appreciated.

We want to ensure we choose the tool that best fits both our operational needs and our long‑term data protection strategy.

Thank you in advance!

[A A Ron Geister _Trundl_]

@joanna_natial

Let me see if I can help here. I have used both and both are helpful but I do believe they are meant for different types of Admins or situations. 

If you need basic backup and restore then Rewind seems to be the one that most are going with for the cost or just wanting the basics. Good product though. I do think its missing some features.

If you want a robust Atlassian Security command center then Revyz is typically what I go with. You get a lot of power with Revyz and here is what I can highlight. 

• Backup & Granular Restore: Automated daily backups with the ability to restore specific projects, issues, attachments, or Assets objects without needing a full system rollback.
• Configuration Management (Deploy & Sandbox): Move, clone, or migrate Jira configurations (workflows, screens, fields) and project data between instances or from sandbox to production.
• Drift Analytics & Versioning: Monitor changes in configuration over time and identify, compare, or revert, unauthorized or accidental changes (drift) in workflows and automation rules.
• Third-Party App Protection: Specialized backup support for app configurations like ScriptRunner, JSU, and JMWE, Xray, Tempo
• Security & Compliance: Offers role-based access control (RBAC), audit logs, and supports BYOS (Bring Your Own Storage) options for AWS S3 or Azure
• New feature User Portal: Access site data even if there is disruption in Atlassian services.

I hope this helps some. I might be a little biased but we use Revyz internally and its very helpful. We have had a DR situation and without Revyz it would been not so good. 

[Alan Bruce]

We are looking at Revyz as well. Thank you for the information @A A Ron Geister _Trundl_ 

[A A Ron Geister _Trundl_]

@Alan Bruce , I highly recommend it. I have personal been through a DR situation and without Revyz we would of been toast. It is solving real life issues and providing the insurance companies need when it comes to business tracking and system of work.

My last note is that you actually getting 5 products in one app. This is why I feel its been so helpful for us.

[Susan Waldrip]

I second what @A A Ron Geister _Trundl_ said about Revyz. I've used it for almost 2 years and the capabilities just keep improving regularly. I find the real-time status of what's being backed up in a backup job really helpful. I use the "change compare" to compare line-by-line changes between backed-up versions, and Insights to get an idea week to week of what's changing (especially helpful if you have multiple admins for a site). I use some features like dependencies for various configuration items (workflows, specific schemes, fields, etc.) before making significant changes to a site, and things like "health parameters" (e.g., fields not used on any screens) for site hygiene/cleanup and general JSM administration so its use goes beyond backup and restore. Also, their customer service response is fast and instructions/info are clear, and they do implement customer suggestions that fit their product roadmaps. Can't recommend the products or the company highly enough. Good luck with your research!

[Navid Khazra]

Hey @joanna_natial 

I want to push back a little on the "basic backup vs. command center" framing in this thread because IMO it's not quite accurate, and the gap depends heavily on what you're actually trying to protect.

Quick disclosure first: I work on the PMM side at Rewind, so weight my take accordingly. 

A few things worth testing during your eval rather than taking either vendor's word for:

Retention duration. If you have any regulatory pressure (financial services, healthcare, DORA, anything records-retention adjacent), this is usually where the comparison stops being theoretical. Rewind goes up to 99 years, configurable per integration. Some Atlassian backup products cap at 3 years (i.e. if your compliance team has a 7-year retention rule)

Out-of-app accessibility. A backup that lives only inside the Jira app you're trying to recover is a single point of failure during a real incident. Worth asking either vendor: "If my Atlassian site is fully unavailable or my admin account is locked out, how do I initiate a restore?" Rewind runs as a standalone app you can hit independently of Atlassian.

BYOK / BYOS. If security or legal has any view on KMS-managed encryption or data residency: Rewind supports BYOK to AWS, GCP, or Azure, plus BYOS to AWS. Different vendors handle this differently.

Coverage scope. If your stack is purely Jira and Confluence, this is moot. If you're also running Bitbucket, GitHub, Azure DevOps, JSM, or Monday, single-tool coverage of the full DevOps surface is a real operational difference. Rewind covers all of those, which is part of why i'm pushing on the "basic backup" part.

Restore drills. Both products do granular restores, but the actual UX (version compare before committing, attachment handling, restore-into-sandbox) varies. Should be easy enough to spin up a trial, delete something on a test project, and run an actual restore on each.

Happy to answer specifics if useful.