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Automation to Copy Asset Fields data to Summary

Manoj Gangwar
Community Champion
August 2, 2023

I created an automation and its working fine. But the issues is, it is copying the Asset fields value but also copying the Asset field Key. 

I want to copy only the value.

In Automation Summary I am using the below:

Asset Remediation - {{issue.customfield_32400}} - {{issue.customfield_31611}}

And getting Result below:

Capture.PNG

But I don't want the keys included with Value. (AMDB-1329187) and (RQMS-125617)

Could you please suggest?

1 answer

0 votes
Ste Wright
Community Champion
August 5, 2023

Hi @Manoj Gangwar 

I'm not sure if this will work, but other smart values can be made to just how text using .text at the end of the smart value (within the }}) - perhaps give that a try?

Ste

Manoj Gangwar
Community Champion
August 5, 2023

Hi @Ste Wright , 

 

I tried {{issue.customfield_xxxx.summary}} and it works. 

Ste Wright
Community Champion
August 5, 2023

Awesome, glad you found a solution :)

Ste

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