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Automation rules hour spent

Michele F. Tatagiba Machado
Michele F. Tatagiba Machado
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May 8, 2019

Bom dia,

criei uma regra denominada "Tempo Gasto" para informar ao cliente no encerramento do chamado, quantas horas foram gastas no chamado.

Entretanto, estou usando o {{worklog.timeSpent}}, porem ele traz o valor de cada apontamento.

Como faco para trazer o somatorio das horas nessa automacao? tem como construir um codigo dentro da automacao?

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