Automation rule with custom field to change attribute in asset DB from Jira Ticket

[Frederik Vodsgaard]

Hi there,

I’ve been working on automating updates to Assets from Jira tickets, and I’m hoping someone can help with the setup.

Here’s how my Assets are structured:

• Car

  • Wheel

    • SerialNumber

    • Producer

    • Last Updated

    • etc.

Currently, I have three custom fields:

1. One to select the Car

2. One to select the Wheel from that Car

3. A text field where the user enters some update information

What I’d like to do is create an automation rule where the text from the custom field is automatically written to one of the Wheel’s attributes (e.g., Last Updated) — ideally triggered when the text field is marked as completed

Is there a recommended way to set up this type of automation in Jira/Jira Product Discovery?

Thanks in advance!

[Marc - Devoteam]

Hi @Frederik Vodsgaard 

Welcome to the community.

Here is a a KB article on options how to do this, this article is not based on a text fiedl , but on another type, but the solution would be the same

how-to-update-object-attribute-values-using-automation-in-jsm-assets 

[Frederik Vodsgaard]

Hi @Marc - Devoteam And thak you for replaying to the thread.
Looking at the link you have sent, it seems like the Examples only show how to retrive some value from the assets (eg. amount of licenses). I might be completely new to this, but i thought i had to connect my custom text field to the other custom field (eg. customfield_10097) and then make a automation rule with triggers and stuff. I might have been a bit mislead by ChatGPT with all of this automation stuff, as it is not good for this...

[Marc - Devoteam]

Hi @Frederik Vodsgaard 

This KB is a guideline.

You can use a text field and based on this value update an attribute on the wheel object.

Branch the rule on AQL, like key in {{issue.<name of the field where the wheel is selected>}} 

Use the Edit Object action, specify the correct asset schema and choose the object to be updated.

Set the value of the object to a smart value {{issue.<name of the text field>}}, the attribute in the object, needs to be text as well.

[Frederik Vodsgaard]

I tried this as this seem like the closest i could get to something that makes sense:

If i have an object called OCB with an attribute "app version" can i then do it this way?
(EDIT: i am still a bit confused about how i this works exactly )

[Marc - Devoteam]

Hi @Frederik Vodsgaard 

Yes you could