Automation for copying comments

[Matheus Barbosa]

Hi!
I would like to copy comments from one project to another when there are links between tickets.
But that appears the author of the comments in front, is it possible?

[Anthony Morais · Accepted solution]

Hi @Matheus Barbosa Welcome to the Atlassian Community!!

Create an automation by following the steps below:

Trigger: Issue commented

If/Else: Put the condition Ex: Project A

Branch rule / related issues: For Linked issues (All)

Issue fields condition: Put the condition Ex: Project B

Action: Comment on issue

In comment, put it this way {{comment.author.displayName}} - {{triggerIssue.comments.last.body}} to show the comment author's name along with the comment.

You can do the reverse path on (Else), if you want bilateral synchronization between projects.

I hope it helps!

Regards,

Anthony