Automation for JIRA: When do SLA triggers fire?

I have created a rule in Automation for Jira which triggers if an SLA is breached.

I have three issues which have already broken the SLA.

But after saving the rule, the action is not triggered for the already existing issues.

1. How can I trigger the action for the issues?
2. How can I test SLA triggers for rules? e.g. check for which issues a rule would be executed?

1 answer

0 votes

Answer accepted

Automation for breaches will not retroactively fire. The will fire at the time of breach only. To test it out simply allow an issue to breach

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.