Automation deleting attachments without notification

[lh_2023]

Hi there,

I just set up an email channel in my JSM-project (Data Center) and it works fine. The only problem I have is the following: Each incoming email has for technical reasons an attachment due to security checks that I don't want to have in my jira issue.

So I made an automation that deletes this specific attachment. That automation also works fine, but each time the attachment is deleted (which is each time a comment is made by email), the watchers will get a notification about that action. In other automation actions there is a checkbox "this automation shall send mails" (or something like that, I use Jira in German) that I can deactivate. The action "Delete attachment" doesn't have such a checkbox.

Any idea?

Thanks!

[David Stallard]

I have the same need.  I have a new automation to delete attachments from any issue which hasn't been modified in 5 years, so each deleted attachment results in email going out to that issue's watcher list.  That will be a large number of emails until this job gets through the backlog of old issues needing to be cleaned up.