Hello,
I am trying to trigger a status change when a comment is added from approver. This is what I have so far but no success. Tried with other smart values as well:
Until the approver has approved the issue it won't appear in there. Instead, you should look to see if the user who commented is in the Approvers field (or a group if there is a specific group).
For the field you could use the below in your condition:
1st Value: {{issue.Approvers}}
Condition: Contains
2nd Value: {{initiator}}
Hope that helps!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.