Automation condition - if comment is from approver

Stanislav Borisov
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March 7, 2025

Hello,

I am trying to trigger a status change when a comment is added from approver. This is what I have so far but no success. Tried with other smart values as well:
Screenshot 2025-03-07 160146.png

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Jovin
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March 7, 2025

Hey @Stanislav Borisov 

Until the approver has approved the issue it won't appear in there. Instead, you should look to see if the user who commented is in the Approvers field (or a group if there is a specific group).

For the field you could use the below in your condition:

1st Value: {{issue.Approvers}}

Condition: Contains

2nd Value: {{initiator}}

 

Hope that helps!

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