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Automation: Trigger works off of values other than specified

Daniel G_ Sinclair June 30, 2022

I created a simple automation that clones any issue with the label "Clone".  Unfortunately, it clones the last cloned issue, not the current issue. Even worse, it is supposed to be triggered off of the Resolution "Done," but it also triggers off of the Resolution "Obivated" (custom)

My automation is:

  • When value changed for Resolution
  • Resolution is one of Done
  • Labels contains any of Clone
  • Then: Clone issue into Same Project

1 answer

0 votes
Stefan Salzl
Community Champion
June 30, 2022

Hi @Daniel G_ Sinclair ,

for better overview and understanding the problem could you please provide a screenshot of your automation rule?

Furthermore to clarify that we are on the same page:

Whenever an issue is transitioned to status done AND resolution is set to done AND label in this issue is „CLONE“ then the issue should be cloned? is that right?

Best
Stefan

Stefan Salzl
Community Champion
July 6, 2022

Hi @Daniel G_ Sinclair 

Any updates? Are you still facing this problem or could that be solved meanwhile?

Best
Stefan

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