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Automation: Single-choice field is to update the issue security level based on selection

Harald Heinz
Contributor
November 18, 2025

Hi, 


I would like to create a single automation with the purpose of setting the issue security level based on the selected option of a single-choice field in the JSM issue.
(Each of the single-choice field's 4 options is bound to one of the 4 issue security levels).

I can already configure this for each single selection, linking it to one of the issue security levels each,  but need 4 automations this way. 
So in other words, the automation is to look up the selection and thereby choose the issue security level.

2 answers

2 accepted

5 votes
Answer accepted
Kai Becker
Community Champion
November 18, 2025

Hi @Harald Heinz 

you should be able to achieve this with an if / else if / else block in Automation.

Each block will have a condition and check for a specifc option of your single choice field and set the corresponding security level via an action.

4 votes
Answer accepted
Marc -Devoteam-
Community Champion
November 18, 2025

Hi @Harald Heinz 

You can use a lookup table in the automation

https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-lookup-table 

Of course IF/ELSE as mentioned by @Kai Becker will work as well

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