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Automation Rule Not Working/Delayed

Jason Brady
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November 25, 2020

I have a rule setup that sets the Resolution field to "Done" when an issue is transitioned to Closed/Canceled. It was working as expected until this morning. I'm wondering if anyone else is experiencing a similar issue after the automation update that was pushed recently. 

I tried recreating the rule again and it seems to be extremely delayed on the Audit Log in showing any errors. 

I also checked another Service Management project and it seems to be working there, but very delayed. (Ticket closed - automation doesn't run until two hours afterward for some reason. Screenshot attached.) Screen Shot 2020-11-25 at 12.51.06 PM.png

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Kian Stack Mumo Systems
Community Champion
November 25, 2020

Jason,

Atlassian is having an issue with data propagation right now. Follow this alert for more information.

Jason Brady
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 25, 2020

Thank you so much! 

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