Automation Request to Link Issues Based on PO Number Custum filed

[Krishna_Araveti]

Projects Involved:

• Project A
• Project B

When an issue is created or the value of the PO Number field is changed in Project B, I want the system to check if this PO Number value matches any existing issue in Project A PO Number Filed Value . If a match is found, the issue in Project B should be automatically linked to the corresponding issue in Project A.

Custom Field: Field Name: PO Number (same custom field in both projects)

i tried but not succeeded

[John Funk]

Hi Krishna - Welcome to the Atlassian Community!

Can you share a screenshot of the variable? Also, why are you using a variable and not just using: project = "Sales & Marketing" and issuetype = Task and "PO Number" ~ {{triggerIssue.PO Number}}

I assume that the Audit log is not returning a value and therefore no link is happening? 

[Krishna_Araveti]

Thanks for the response.

I am new to this that is why i am using variable, please suggest which way is recommended

[John Funk]

Can you try what I put above?

[Krishna_Araveti]

yes, i tried , its not working. please find screenshots.

[Krishna_Araveti]

hi, any one can help me on this.

[John Funk]

Thank you for sharing those. Try creating a Branch and moving those last two steps under that. The Link action looks like it is trying to link to itself because it is the trigger issue and is not relating to the result of the Lookup Issue. 

I just did the same with using a Branch based on JQL instead of Lookup Issues (just use the same JQL you have in your lookup issues right now) and then put the link issue action under that Branch. 

[Krishna_Araveti]

Thank you Very much. It is working As expected.

[John Funk]

Great! Would you be so kind as to click on the Accept answer button above to close this one out? Thanks!