Hi,
I am creating an automation rule to trigger when a customer adds a comment, the status should transition from A to B.
Now to set the condition that the rule should only trigger when a customer adds the comment, not the service desk user, what would be the best condition to add?
How can I achieve this?
Thank you!
You can use User condition (https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#User)
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