Automatically set to priority according to another custom field (multiple values)

[Francois Jautard]

Dear All,

How to the priority field according to another custom field (multiple values) ?

Context:

We will move from redmine to Jira soon. Currently, the custom field is named "Priority Criteria" and multiple values can be set (check boxes).

Every Value has its own weight (1 to 4).
The weight sum of selected values is used to compute the priority: 
Low: 1-4
Medium: 5-7
High: 8-9
Critical: 10-...

What is the best way to do that in Jira ?
(https://confluence.atlassian.com/servicedeskcloud/calculating-priority-automatically-827107708.html)

[Alexey Matveev]

Hello,

You can do it like it is written in the article, which you provided. It is an out of the box solution for Jira Service Desk.