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Automatically adding Request Participants to tickets

SHADOW
January 27, 2021

I have been using "project automation" for a long time, in this plugin it is quite easy to edit requests, for example, change the list of "Request participants".

But I got a problem: when I use "Edit issue" -> "Request participants" in this field I need to specify the users I want to add to the request, and it works great.

BUT! if one of the specified users becomes locked out (the user account is locked out, for example, when he leaves the company) I get an error while doing automation and all subsequent actions are not performed. I don't understand how I can prevent this error because I don't know when the next user will be blocked.

:(

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