Automatic logout from customer portal

Hello,

its possible to configure automatic logout for customer portal in service desk? It looks like setting session-timeout in web.xml file works for jira/servicedesk only.

Thanks.

Best regards,

Michal

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Hello Michal,

At this time no, but we have the following Feature request to track progress on this:

https://jira.atlassian.com/browse/JSDSERVER-5045

Make sure to add your Vote to help us track interest in implementation and prioritization efforts.

Regards,
Earl

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Hello Earl,

thanks for quick answer. I added my vote to the request.

Best regards
Michal

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Automatic logout from customer portal

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