Automate a form-chosen item for a given team by round robin
I need an automation to work this way. When the customer fills out the item on the portal, depending on the request type, it will be assigned to a specific team in JIRA, where there are 3 people within that team. and the distribution works by round robin
1 answer
Christopher Yen
Community Champion
Hi @Luiz Felipe Faria Mello welcome to the community,
Your screenshot is close, for the assign item action change the "Assign the issue to" to either User in a group or User in a defined list, then you will be presented with assignment methods where you can select Round-robin.
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