When a user click on a link in a ticket to open a file (excel, word etc) is there a way to have the file auto-download. Currently it is opening to a new tab but we would like it to download the file to a users computer.
Hi @Alfred Omondi ,
Welcome to the Atlassian Community.
I think this behaviour is controlled by the browser, and not the Atlassian tool.
Depending on the browser, there might be a setting to change this.
Best regards,
Kris
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