Auto Click-Through JSD Widget Button

Hello Anthony,

Welcome to Atlassian Community!

It's possible to make the widget to open automatically when accessing a page. 

We tested here and the following code works correctly:

<script add your widget script here </script>

<script type="text/javascript">

setTimeout(()=>{

//gets the iframe on which the widget is embedded

let iframe = document.querySelector('#jsd-widget');

//gets the content of the iframe

let iframeContent = iframe.contentDocument;

//gets button which opens the widget

button = iframeContent.querySelector('#help-button');

button.click();

}, 1000)

</script>

Please, give it a try and let us know how it goes.

Regards,
Angélica