Audio notification

[Varvara K_]

I want to set up notifications for tickets created in a certain project and comments on problems in the same project. It is important that I can then view the history of notifications, and that these 2 types of notifications come with different sounds

[Marc -Devoteam-]

HI @Varvara K_ 

You can create custom notifiactions and usec these specific notificaiton is workflow postfunctions.

There are no audio options in Jira for notifications.

[Varvara K_]

@Marc -Devoteam- Thank you for your answer, maybe you know plugins, which may helзs me?

[Marc -Devoteam-]

Hi @Varvara K_

You could look at Notification Assistant for Jira - Email or equivalent solutions on the Atlassian Marketplace

[Gee Espiritu]

Hello @Varvara K_ 

This is a project I was experimenting with months ago (I scrapped this because I'm just playing around with it on my free time).

I used Google Apps Script for this. Here's how I did it:

• Jira fires a webhook, sending the JSON payload to my Apps Script.

• The Apps Script Web App receives the data, stores a flag, writes to a sheet, saves a timestamp, and performs other necessary actions.

• my HTML page (running in your browser) polls that Apps Script data every few seconds.

• When it detects the "alert triggered" flag, the browser's JavaScript plays the sound.

The only concern here is that my browser should be always open and just running in background.

I tried to play with my code before and set 3 sounds that I based on the "request type"

Hope this helps!