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Attachments field

Ascania IT
April 6, 2021

Why customer don't see attachments field on screen?

1 answer

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Ascania IT
April 6, 2021

Thank you for replay. I checked my properties described in that article. I think I do all right. And agent can see attachments field but customer can't. Снимок экрана 2021-04-06 175303.jpg

 

Customer can see attachments field when create issue, but when browse his issue He can see only attachments in comments, The atachments field is absent.

DEPLOYMENT TYPE
SERVER
VERSION
4.15.0
TAGS
AUG Leaders

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