Attachments after the issue was created

[Rocio Lechuga]

I am testing the product using a free-cloud version. I would like to know if is possible that the customer (unlicesed user) can attach files using the portal (after the issue was created).

Thanks in advance.

[Joseph Chung Yin · Accepted solution]

@Rocio Lechuga 

Hi Rocio:

The functionality should already be there in the portal UI against existing issues that he/she created.  User just need to click on the picture image (File when he/she adds new comments to the existing issue (See image below)

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Rocio Lechuga]

Thanks a lot

[Klingeltondownload]

i dont know:(