The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Attachment Created WebHook doesn't send a jsdPublic field

Edgar Elias
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2023

I have two WebHooks configured to get notified when a Comment is created and when an Attachment is created.

When a user posts a comment with an attachment, the comment_created event contains the comment.jsdPublic field to check if the comment is an internal note. The attachment_created event doesn't contain a jsdPublic field.

 

How can I check if an attachment uploaded to a ticket is public or private?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Joseph Chung Yin
Community Champion
July 11, 2023

@Edgar Elias -

Based on my understanding, only comments has public/internal differential comparison.  However, attachments associated to the issues don't have any difference between private/public.  Once it is attached, then it is public by nature.

On the functionality side, there are third party add-on which can assist restriction on attachment access - https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-management?hosting=cloud&tab=overview

You can also contact Atlassian Support (https://support.atlassian.com) to seek additional assistance on your question.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events