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Atlassian extension: Jira, Rovo Dev, Bitbucket - Exclude tickets from service desk

Kristina A_ H_ Skjellerup
Kristina A_ H_ Skjellerup
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March 24, 2026

If I install the Atlassian extension: Jira, Rovo Dev, Bitbucket in Visual Studio code and connect to Jira Atlassian, it will fetch all my tickets from Atlassian.
Can I exclude tickets from Jira service management?
My problem is that with service desk tickets there is a possibility that they may contain sensitive personal data that should not be processed by AI.

Thank you in advance.

Regards Kristina

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Jira Service Management
Jira Service Management
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CLOUD
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STANDARD
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Product Admin
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AUG Leaders

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