As an Admin, I would like to define the same "create issue" field configuration for all agents

[Evert Morren]

In the 'create issue' screen you have the possibility to configure which fields you want to see on the screen. I am looking an option to define as an admin the same screen setup for all the agents

[Jose Luis Gaitan]

Hello, @Evert Morren ;

Each issue type in a project can have a maximum of 3 screens, 1 for each operation (Create, Edit and View). For example, if there are 4 issue types, there will be a maximum of 12screens in the issue type screen scheme.

Maybe you could create a new issue type, for the specific use of agents (you could control it using project roles) and then, in that issue, you could define the screen for the agents.

I hope this can be useful for you.

[Jack Brickey]

Hi Evert,

I am not following you here. Isn’t that precisely how it works? The create screen isn’t agent specific. What exactly are you experiencing that you wish to change?

[Evert Morren]

I want to add fields to this screen as an admin so that all agents have the same view, and if possible I will make fields required in this s reen