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Are the installer links for JIRA SM missing or removed?

Jermaine Aguilar
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May 8, 2025

Installer downloads for JIRA SM version 6 to 9 are missing in the download archives.
I checked JIRA core and same versions are available.

Are they removed or there is a maintenance/bug happening?

I am looking at JIRA SM download here.
https://www.atlassian.com/software/jira/service-management/download-archives

and JIRA core here
https://www.atlassian.com/software/jira/download-archives

1 answer

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Answer accepted
Piyush Annadate _ACE Pune_
Community Champion
May 8, 2025

Hello @Jermaine Aguilar ,
Welcome to the Atlassian Community !
Jira Service Management (JSM) jumped from version 5.x to version 10.x. 
-Up to 5.x: JSM followed a regular incremental versioning system (4.x, 5.x, etc.), usually in sync with Jira Platform versions.
-From 10.x Onward  as I can recall 2024 probably:  Atlassian changed the versioning scheme starting with:
--Jira Service Management 10.0.0 (Data Center)
--This aligns JSM, Jira Software, and Jira Core into a unified "Jira Platform 10" baseline.




 

Jermaine Aguilar
I'm New Here
I'm New Here
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May 9, 2025

I can't wrap around on what you are saying.
How come the versions skipped when we our instance is under 8.22.6.

I currently cannot find my screenshot but we definitely know there are versions 6-9 available while we are planning for an upgrade.

It took me a bit of searching to understand that the visible versions listed on the archives are different version numbers that I am expecting.

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