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Are Insight licenses necessary to manage assets from customers?

Sofia Grunspan
Contributor
January 7, 2021

If I add Insight to Jira service management and I need to manage assets from customers, Is it necessary to pay extra licenses? How do I manage licences in Insight?
Thanks

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Dave LIAO
Community Champion
January 7, 2021

@Sofia Grunspan - licenses are purchased based on the number of users (not customers) in your Jira instance: https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=cloud&tab=pricing

You can manage all the things with Insight - you just need to pay for the seats for the people who are doing the managing. 

Sofia Grunspan
Contributor
January 7, 2021

Thanks! 

Dave LIAO
Community Champion
January 7, 2021

My pleasure!

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