Hello everyone,
I faced with issue about approval step.
When ticket step go on to approval step need to choose relevant employee and I am as administrator on jira can choose approval employee on the approval step but other employees in my project can`t choose employee for set approval step.
Screen below.
Can everybody help me.
Thanks in advance.
Hi @Aleksandr Ganiyev ,
Can these users select people in other user fields? (like assignee and such)
Normally when they cannot select users it's because they are missing the global permissions "Browse Users and Groups"
Thanks @Dirk Ronsmans and @Rilwan Ahmed
I decided my problem.
I try to explain what is the matter.
We have project in "Jira service management" app and have default access group "jira-servicemanagement-users" where include all of my staff and additional we have "jira software" app and have default access group "jira-software-users" but our division have project only in "Jira service management" app. Previously all of my division staff have access rights to both group but after i revoked access from "jira software" app("jira-software-users") any of my staff couldn`t choose approval person with "Jira service management" workflow except me - jira administrator.
Now i again added my staff to "jira software" app("jira-software-users") and now everything is alright.
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Hi @Aleksandr Ganiyev ,
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