Approval email - Software Development project type

[Walter Moll]

Hi all,

I am trying to setup an email approval (with 2 buttons) to change the status of the issues. Although I have found a lot of questions and answers related to this, they are all based on Service Management project type. My project is Software Development and I cannot find the same features and screens usually described.

Is it possible to do it in a Software Development project? If yes, is there any link with instructions?

Thank you!

[Benjamin · Accepted solution]

Hi @Walter Moll ,

Have not seen this in Jira Software. The functionality is part of JSM  as part of the notifications.

There's add-ons like JEMH that probably makes this possible. Take a look:

https://thepluginpeople.atlassian.net/wiki/spaces/JEMHC/pages/1219100693/Approving+requests+via+email

Hope this helps. 

[Walter Moll]

Hi @Benjamin

I will have a look at this add-on.

Thank you very much for your answer.