It is possible that a group or category has been created by a member of our tem accidentally and now it appears on the "contact with us" option and I can not find how to eliminate it so that the "contact with us" options appear directly. I need to remove from the portal the option "more information about" or in spanish "more information about"
Thanks for your help! :)
Hi there,
Welcome to Atlassian Community!
To remove the category for the request types to appear directly for the customer to create tickets, please go to Knowledgebase in the project. It appears on the sidebar:
Then, click on the category name > > Delete category.
Regards,
Angélica
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