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An option appear over "contact with us"

Technology HelpDesk
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May 8, 2019

It is possible that a group or category has been created by a member of our tem accidentally and now it appears on the "contact with us" option and I can not find how to eliminate it so that the "contact with us" options appear directly. I need to remove from the portal the option "more information about" or in spanish "more information about"

 

Thanks for your help! :)

 

Captura de Pantalla 2019-05-08 a la(s) 23.47.25.png

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 9, 2019

Hi there,

Welcome to Atlassian Community!
To remove the category for the request types to appear directly for the customer to create tickets, please go to Knowledgebase in the project. It appears on the sidebar:

Screenshot 2019-05-09_17-27-09.png

Then, click on the category name > Screenshot 2019-05-09_10-28-31.png > Delete category.

Regards,
Angélica

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