Alias not being set to set alias but message instead in Opsgenie

[Tim Crowe]

Here is a payload from a the test opgenie ticket from the opsgine logs.

[system] Alert created via API[Ender-Create Alert] with incomingDataId[17059ae5-1f3d-4926-b2b9-0a334531f6fd] with customSource[136.49.46.47] with tiny id [2753] id [43deab95-0c1b-4dc4-b4ab-4954714efdac-1702566869927] 2023/12/14 09:14:29.949 { "_result": { "alertAction": "create", "integrationName": "Ender", "integrationActionName": "Create Alert" }, "alertLogOwner": "Alert API", "alertId": "43deab95-0c1b-4dc4-b4ab-4954714efdac-1702566869927", "_incomingData": { "_parsedData": { "note": "null", "-responders": [ "Finance" ], "-actions": [], "-tags": [], "alias": "invoice-auto-allocate-no-pending-01HG2H7GYHYN18HVWAWDB6Q5W6", "description": "InvoiceId: 01HG2H7GYHYN18HVWAWDB6Q5W6", "source": "136.49.46.47", "message": "This is a test all ignore", "priority": "P4", "user": "Alert API", "_extraProperties": {}, "entity": "" }, "integrationType": "API", "integrationName": "Ender", "incomingDataId": "17059ae5-1f3d-4926-b2b9-0a334531f6fd" }, "alertLogType": "system" }

As you can see the alias is set to

"invoice-auto-allocate-no-pending-01HG2H7GYHYN18HVWAWDB6Q5W6"
in the request.

But the created opsgenie ticket has the message as the alias.

[Eugenio Onofre]

Hi @Tim Crowe,

Welcome to the Atlassian Community.

It seems there is an issue with the fields mapping when creating an incident/alert. Would you be able to provide the POST body you are using for the alert creation?

Regards,
Eugenio