Alerts settings managing as admin

[Tomasz Sarzyński]

Dear All,

Apologies if it has been asked already, I failed to find a confirmation.

1) In Opsgenie, as an administrator I was able to manage integration settings, rotas etc. of our teams without being a member of those teams. As far as I understand, it's not possible in JSM, i.e. I need to add myself to the teams in order to access those settings, is that right?

2) Analogically, I was able to adjust "quiet hours" etc. for our employees in case of days off, holidays and so on. I can't see a way to do that in JSM, do I need to be an organisation admin for that, or is it not possible at all?

Thank you in advance for your guidance.

Kind regards,
Tomasz


PS 1) may be disregarded as I can do it without being a member of the team.

[Trever Furnish _VB_]

I've also been unable to find a way to do this.