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Adding someone to support ticket

Nikki Wester
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May 7, 2025

How do I add someone from my organization to an existing Jira support ticket so my colleague can monitor the response?

1 answer

2 votes
Piyush Annadate _ACE Pune_
Community Champion
May 7, 2025

Hi @Nikki Wester ,
Welcome to the Community !

You may add your colleague to 'Request participants' or 'Watchers'.
If your project notification have Watchers added, it would work; whereas Request participant will get all notification anyhow. 

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