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Add user to organization by attribute field

Alex Ray
December 1, 2023

I have External Customers allowed to self-register but restricted to a list of domains, and I have a list of Organizations named by the legal name of the entity with an attribute called "domain" that lists their email domain.

I saw the guide on using automation to automatically add a user to an organization when they create an issue, but it seems like that would create an organization named after their email domain - would there be a way to instead use a smart query (I think that's the term?) to query for which organization has a matching 'domain' attribute then set the organization field of the issue to that?

1 answer

0 votes
Marc -Devoteam-
Community Champion
December 4, 2023

Hi @Alex Ray 

This is currently not possible.

This feature has been placed on the JSM public roadmap.

See the issue here: JSDCLOUD-4519 

Alex Ray
December 4, 2023

Ah, well at least it's in the roadmap for the next quarter.  I was disappointed to learn there was nothing planned regarding letting domain-limited external customers sign in with google/365/etc.

Like Marc -Devoteam- likes this

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